Company name: Baltijas Biroju Serviss (printer service)
Position: Head of Unit
Number of employees under supervision 9.
In a company that was involved in cartridge production and printer service. I had to do payroll, inventory, signing contracts, hiring and training new employees. This opportunity taught me how to overcome problems with a small budget and using reports. The hardest thing for me was learning to develop the new while I had a lot of work going on. Delegation and time management helped me with this.
My achievements :
1. I created a new service (printer service)
2. Defective percentage reduction from 2.36% to 0.73% per 2800 cartridges. Increase in production volumes: repacking/testing the quantity of cartridges from 1,982 to 2,800 per month; production from 564 to 900 per month.
3. Implementation of an individual work plan for each employee. Implementation of work schedule, bonus system, and penalty system. Rewarding employees.